FAQs

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What is Heroes Without Cape?

Heroes Without Cape is a brand/project that seeks to introduce, in the younger one's world, the idea that there are real heroes with whom we share the planet, all through children's literature and illustration. As we're big supporters of inclusivity, our heroes are of all shapes and sizes, all with their own baggage, precisely to show that we can all experience the magic of discovering the hero within us.

I'd like to collaborate with Heroes Without Cape. How can I do that?

We're happy to hear that! All you have to do is send an e-mail over to info@heroissemcapa.com and tell us what you have in mind :)

How can I commission a personalised illustration?

You can send an e-mail over to info@heroissemcapa.com or send us a private message to our Instagram account (@herois.sem.capa) or even to our Facebook page (@heroissemcapa.mm)! 

Why the focus on children's books?

The focus on children's books stems from the mixture of some of this project's many dreams: illustration, children's literature and the recognition of real heroes. We trust that it is one of the best ways to not only combine all of our purposes but also to achieve our goal of fostering critical thinking in children, while expanding the idea of ​​the existence of true heroes in our day-to-day lives.

About our store

Delivery times:

Portugal - 1 to 5 labour days 

Europe - 5 to 7 labour days

Rest of the World - 5 to 15 labour days

(Please note that we expedite all orders every Wednesday and that the shipment time of the parcels should be counted with that in mind.)

Do you ship worldwide?

Yes, we do! Shipping fees vary depending on where you are in the world, and as soon as you introduce your address on checkout the value should appear :)

Can I change my order?

Yes. Always, while your order hasn't been shipped, you can change it. All you have to do is send an e-mail over to info@heroissemcapa.com and tell us what you'd like to change! When doing so, please include the order number given to you in the confirmation e-mail, so that helping you can be as effective as possible.

Can I track my order?

Yes. As soon as it is expedited, we'll send you an e-mail letting you know your order is on the way, including then a tracking number and a link to the website where you can follow its steps.

Can I purchase Heroes Without Cape's product in a physical store?

It depends. Our books are available in every traditional bookstore in Portugal - Fnac, Bertrand, Continente, Almedina, etc (they're also available in online bookstores - Wook, Bertrand Online, Almedina). Everything else is exclusive to our online store.

Why purchase at Heroes Without Cape?

As this is a recent project and is constantly growing, the funds for the realisation of our dreams and goals are very limited. We believe that one of the most effective ways to ensure a steady evolution and make our message reach more children is through the recognition of the characters we create - our heroes, and the stories they have to tell. The recognition, in its turn, is more easily done through products in which the characters appear drawn/printed, whether be in our books, printed illustrations, mugs, etc... And that's where the store comes in. As we do not consider a donation request per se to be pertinent, we opened an online space that allows the possibility of receiving monetary aid in exchange for products in which we deposit a lot of love and affection :)

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Any questions? Contact us :)

Thank you so much! We'll get back to you as soon as possible.